Your privacy is important to us.

Our privacy policy describes how we collect and use information about you. This policy covers only information collected by MontanaLawHelp.org LiveHelp.

This policy doesn't apply to other sites you reach through LiveHelp. You should read the privacy policies of other Web sites to learn how they collect and use information about you.

What information does LiveHelp collect?

LiveHelp collects information, such as

information about the computer, browser, and Internet Service Provider that you use,
the date and time when you visit, and
the pages on MontanaLawHelp.org that you visit.

Also, you may give a Web site specialist information about you when using LiveHelp. This information may include

your name,
an e-mail address, or
information about your legal problem.

Every chat is recorded by Timpani, the software that we use. Timpani is owned by LivePerson ( http://www.liveperson.com/). LivePerson has a privacy policy that tells you what information they collect and how it is used. For further information about the LivePerson Privacy Policy, see http://www.liveperson.com/help/privacy.asp.

How do you use the information that you collect?

We do not sell, trade, or rent your personal information to others.

LiveHelp staff may use the information

to train Web site specialists,
to evaluate LiveHelp,
to report on the project's success, and
to perform other administrative tasks.

We will remove your name, e-mail address, and other information that someone could use to identify you before we use the information.

We will only use your e-mail address or telephone number to contact you if you have given us permission to contact you later.

Do we share the information we collect online?

No, we do not share any information about you unless we are required by law to share.

Are the chat sessions encrypted?

Yes, LivePerson uses Secure Socket Layer (SSL) encryption to encode information as it goes between the MontanaLawHelp.org website specialist and the website visitor.

Who can I contact with question about this Privacy Policy?

You can contact MontanaLawHelp.org LiveHelp at montanalawhelp@mtlsa.org if you have any questions about this Privacy Policy.

Information Not Legal Advice. This web site has been prepared for general information purposes only. The information on this web site is not legal advice. Legal advice is dependent upon the specific circumstances of each situation. Also, the law may vary from State to State, so that some information in this web site may not be correct for your jurisdiction. Finally, the information contained in this web site is not guaranteed to be up to date. Therefore, the information contained in this web site cannot replace the advice of competent legal counsel licensed in your state.

Lawyer Advertising. In some jurisdictions this web site may be considered lawyer advertising. The hiring of a lawyer is an important decision that should not be based solely upon advertisements.

Any listing of an attorney does not constitute a recommendation of the attorney. Before hiring any attorney, you should investigate the attorney''s reputation and qualifications.

Links. This web site contains links to other resources on the Internet. Those links are provided as citations and aids to help you identify and locate other Internet resources that may be of interest, and are not intended to state or imply that we sponsor or are affiliated or associated with the persons or entities who created such site, nor are the links intended to state or imply that we are legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links.

E-mail. Viewing this Web site , or transmitting an e-mail message through this Web site, does not create an attorney-client relationship. Sending e-mail to an attorney mentioned in this site does NOT create an attorney-client relationship between you and the attorney. Unless you are already a client of the attorney, your e-mail may NOT be protected by the attorney-client privilege. Moreover, unless it is encrypted, e-mail can be intercepted by persons other than the recipient. Deadlines are extremely important in most legal matters. You may lose important legal rights if you do not hire an attorney immediately to advise you. Many people do not check their e-mail daily, and some attorneys do not respond to unsolicited e-mail from non-clients.

Want to use a self help form? Click here to find forms and take a short survey.

Have you watched a self help legal video? Click here to take a short survey to help make the videos better (applies to videos on exempt funds, service of process, and hearsay).

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MontanaLawHelp.org is a project of the Montana Legal Services Association, the State Bar of Montana, the Montana Supreme Court Equal Justice Task Force, and Montana's Credit Unions. Funding has been provided by the Legal Services Corporation and the Montana Justice Foundation. For more information on MontanaLawHelp.org partners, visit the About Us page.