LawHelp HTML Document

MontanaLawHelp.org LiveHelp

Can't find the legal information that you need on MontanaLawHelp.org? Use LiveHelp and ask a MontanaLawHelp.org Web site specialist for help.

What is LiveHelp?

LiveHelp helps you find information on MontanaLawHelp.org.

You talk with a MontanaLawHelp.org Web site specialist by typing your question. Your question is sent immediately to the Web site specialist, and the Web site specialist quickly sends you the location of the information that answers your question. (This is also called "chatting" or "instant messaging.")

LiveHelp is a project of the Montana Legal Services Association, the State Bar of Montana, the Montana Supreme Court Equal Justice Task Force, and Montana's Credit Unions. LiveHelp is paid for by a grant from the Legal Services Corporation.

Who will I chat with?

You chat with MontanaLawHelp.org staff and volunteers. The staff and volunteers have been trained to help find information on MontanaLawHelp.org.

Who may use LiveHelp?

LiveHelp is for low- and moderate-income visitors to MontanaLawHelp.org. Other people who help low- and moderate-income people may also use LiveHelp.

When is LiveHelp available?

LiveHelp is usually available

Monday through Friday from 8:00 am to 5:00 pm (Mountain)

When LiveHelp is not available, you can still ask for help. You can send a message with your email address and question. A MontanaLawHelp.org specialist will email you the information in 1-2 business days.

How does LiveHelp work?

LiveHelp is convenient and easy to use. Just click on the "Live Help" button on any page on MontanaLawHelp.org to begin.

You do not need to download or install software.

For help using LiveHelp, see "Having trouble using LiveHelp?"

What types of questions can I ask?

LiveHelp will help you find information on MontanaLawHelp.org. MontanaLawHelp.org has information about common legal problems, such as divorce, parenting plans, landlord and tenant issues, and disability benefits.

We will do our best to find resources or give you a phone number where you can get more help.

We can't give legal advice, and we can't tell you what to do to solve your legal problem.

Please read our Legal Information Service Policy for more information.

What does LiveHelp cost?

LiveHelp is free! We offer LiveHelp as a service to MontanaLawHelp.org visitors.

What personal information do we ask for?

You don't need to give us any personal information to use LiveHelp. However, if you leave a message when LiveHelp is not available, you must give us an email address for us to answer your question.

Read our privacy policy for more information.

Is LiveHelp Section 508 compliant?

LiveHelp uses LivePerson's Timpani software, which meets all current guidelines for compliance with Section 508 of the U.S. Rehabilitation Act (29 U.S.C.-794d) and ADA Guidelines.

The LivePerson software is designed to work with standard assistive technology hardware (such as specialty keyboards and Braille readers) as well as operating system technologies (such as stickykeys and mousekeys.)

For more information about LivePerson and accessibility, please visit the LivePerson Web site.

Having trouble using LiveHelp?

You don't need to install any software or plug-ins to use LiveHelp. You do need an Internet connection and one of the following Web browsers:

For Windows: Internet Explorer 5.5 and 6.0, Firefox 1.0.7 and Netscape 4.7 and onwards
For Apple Mac users: Internet Explorer 5.1, Netscape 4.7, Firefox 1.0.7 and Safari 1.0 v. 85 and onwards.

You must have Java / JavaScript enabled on your browser to use LiveHelp.

Information Not Legal Advice. This web site has been prepared for general information purposes only. The information on this web site is not legal advice. Legal advice is dependent upon the specific circumstances of each situation. Also, the law may vary from State to State, so that some information in this web site may not be correct for your jurisdiction. Finally, the information contained in this web site is not guaranteed to be up to date. Therefore, the information contained in this web site cannot replace the advice of competent legal counsel licensed in your state.

Lawyer Advertising. In some jurisdictions this web site may be considered lawyer advertising. The hiring of a lawyer is an important decision that should not be based solely upon advertisements.

Any listing of an attorney does not constitute a recommendation of the attorney. Before hiring any attorney, you should investigate the attorney''s reputation and qualifications.

Links. This web site contains links to other resources on the Internet. Those links are provided as citations and aids to help you identify and locate other Internet resources that may be of interest, and are not intended to state or imply that we sponsor or are affiliated or associated with the persons or entities who created such site, nor are the links intended to state or imply that we are legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links.

E-mail. Viewing this Web site , or transmitting an e-mail message through this Web site, does not create an attorney-client relationship. Sending e-mail to an attorney mentioned in this site does NOT create an attorney-client relationship between you and the attorney. Unless you are already a client of the attorney, your e-mail may NOT be protected by the attorney-client privilege. Moreover, unless it is encrypted, e-mail can be intercepted by persons other than the recipient. Deadlines are extremely important in most legal matters. You may lose important legal rights if you do not hire an attorney immediately to advise you. Many people do not check their e-mail daily, and some attorneys do not respond to unsolicited e-mail from non-clients.

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MontanaLawHelp.org is a project of the Montana Legal Services Association, the State Bar of Montana, the Montana Supreme Court Equal Justice Task Force, and Montana's Credit Unions. Funding has been provided by the Legal Services Corporation and the Montana Justice Foundation. For more information on MontanaLawHelp.org partners, visit the About Us page. <lt;lt;